Puppy Deposit Policy
There is nothing more exciting than picking out a new puppy. It's a big commitment and a wonderful time! We love to keep families up to date
on how their little one is growing. It's the best. We want everyone to adopt a puppy from us with confidence. We do our absolute best to
pair families with a perfect pup. Here is our policy for placing deposits and picking out pups.
- How does Pick of the Litter work? We go in order of deposits. First deposit, first pick, third deposit, third pick, etc. We highly recommend not waiting to place deposits, especially if you are looking for something specific.
- If you select a specific pup from our website, that is going to be your pup. It automatically goes off the availability list and stores your contact information for us.
- If you reserved a puppy from a future litter, once puppies are born, we give mom and babes time to settle in before we post pictures or notify families. We want them all to have the best start. We ask that families are patient during this time. It's so hard! Everyone is so excited!
- We ask all families to select their pup by around 3 weeks of age. This is because everyone wants a chance to select their pup and watch him grow. If you are unsure of how to pick out a puppy, we will be happy to help match the perfect pup with your needs.
- Placing a deposit on a litter of pups guarantees you a puppy from that litter. ****We do not guarantee sex, color, markings, etc. with the placing of a deposit.***** We are guaranteeing a puppy from that litter. In the event that you don't find a puppy that is a good fit for your family in that litter, you are welcome to transfer your deposit to another litter.
- Deposit refunds are only given if we do not have any puppy for your family. As in, the breeding doesn’t take and we won’t have a puppy in the timeframe you need.
REFUND POLICY
Deposits on a Sand Hollow Doodle Pup are non refundable, but are transferable to a different litter.
All puppy sales are final. If you are unable to keep your puppy for any reason, we can try to help you rehome your puppy. We want what is best for our furry friends. Please call us if you can’t find a suitable home in your area. We will work with you, but can’t guarantee money back to you.
Please contact us to discuss options for families with allergies before purchasing a puppy. We do not guarantee every puppy is hypoallergenic or non shed. We can help you decide if one of our pups is a good option for you.
Sand Hollow Doodle puppies come with a 3 day Health Guarantee and a 1 year Genetic Health Guarantee. You can see it on our website or contact us for a copy. When you take your puppy home, you will receive a copy in your puppy packet.